Shipping and Delivery
We aim to dispatch orders the same working day for any orders received by 12.30pm, although this is not always possible during peak periods. Fulfillment is carried out by Tidal Enterprises Ltd. a B-Corp certified company.
Postage charges are as follows:
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Shipping and Delivery
We aim to dispatch orders the same working day for orders received by 12.30pm, although this is not always possible during peak periods. Fulfillment is carried out by Tidal Enterprises Ltd, a B-Corp registered company.
- Royal Mail Tracked 24 - £5.85 (up to £2.5kg)
- Royal Mail Tracked 48 - £3.75 (up to 0.25kg)
- Royal Mail Tracked 48 - £4.75 (0.26-2.5kg)
- DHL premium service (for mainland* only) for Mon-Fri: £7.95 (next day or orders over 2.5kg). Normally next day but in some regions can be longer
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Orders > £150 are eligible for free standard delivery by Royal Mail Tracked 48 or DHL (to mainland standard courier charge postcodes only*). If you are in one of the postcodes where a courier service is not available, you will need to place several orders on our system if your order is over 2.5kg, which is the maximum we can send by Royal Mail. We will refund our standard courier charge of £7.95 *Excluded postcodes: AB36...AB38; FK17...FK21;IV1...IV39; IV52...IV54; IV63; KW1...KW14; PA21...PA49; PA80; PH19...PH26; PH30...PH41; PH49...PH50; HS1...HS9; IV40...IV51; IV55...IV56; KA27...KA28; KW15...KW17; PA20; PA41...PA49; PA60...PA78; PH42...PH44; ZE1...ZE3; PO30...PO33, IM; GY; JE*' BT*
- Courier service (DHL) is available to mainland customers only for delivery from Monday to Friday. If this option is selected by a customer in Northern Ireland or the Highlands and Islands of the UK, an alternative carrier will be used and the difference in cost refunded. Please contact us to upgrade to a Saturday delivery.
For deliveries to EU
- Royal Mail International Tracked - £14.75 (up to 1kg)
- Royal Mail International Tracked - £16.75 (up to 2kg)
- Please contact us for a quote for heavier parcels and bear in mind the weight limitas above includes all packaging, including the bottles themselves
- You are responsible for import taxes and any other relevant customs charges
Please check your email and address details carefully and contact us as soon as possible if you have entered them incorrectly. While we endeavour to check addresses, items returned due to incomplete address details will be subject to our standard postage charges to resend.
Occasionally parcels go missing, so please contact us if you haven't received your order within 7 working days and the tracking isn't showing onward progress.
